CLINICAL OPERATIONS LEADING PETTY OFFICER, NAVAL BRANCH HEALTH CLINIC PORTSMOUTH, NEW HAMPSHIRE FROM JUNE 2012 TO MAY 2014. DURING THIS PERIOD HM1(SW) CRONAUR PROVIDED SUPERB LEADERSHIP FOR OVER 25 ENLISTED AND CIVILIAN PERSONNEL RESULTING IN SUSTAINED HEALTH CARE FOR OVER 3200 BENEFICIARIES. AS A BIOMED TECHNICIAN, PROVIDED REGIONAL SUPPORT TO TWELVE NAVAL AND COAST GUARD OPERATIONAL UNITS IN NEW ENGLAND AND PRE-COMMISIONING UNIT AT BATH, MAINE. ASSUMED DUTIES AS LOGISTIC SPECIALIST, RESEARCHED, ORDERED, RECEIVED AND PROCESSED APPROXIMATELY $250K WORTH OF CLINIC SUPLIES AND EQUIPMENT. HM1 CRONAUR'S PROFESSIONALISM, PERSONAL INITIATIVE AND USWERVING DEVOTION TO DUTY REFLECTED CREDIT UPON HIM AND WERE KEEPING WITH THE HIGHEST TRADITIONS OF THE UNITED STATES NAVAL SERVICE.

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PROFESSIONAL ACHIEVEMENT AS NR OHSU NH PCOLA DET G MEDICAL LEADING PETTY OFFICER AT NAVY OPERATIONAL SUPPORT CENTER BESSEMER ALABAMA FROM AUGUST 2013 THROUGH JULY 2014. HM2 NYQUIST SUPERBLY MANAGED ALL FACETS OF CLINICAL OPERATIONS AND INCREASED OVERALL MEDICAL READINESS. HIS INITIATIVE TO STREAMLINE CLINICAL PROCESSES HAS INCREASED PATIENT ENCOUNTERS BY 40 PERCENT AND CREATED MORE TRAINING TIME FOR RESERVE PERSONNEL. HIS LEADERSHIP AND MENTORSHIP RESULTED IN 4 JUNIOR SAILORS BEING AWARDED JUNIOR SAILOR OF THE QUARTER AND LEAD DET G TO WIN THE 2013 CAPTAIN'S CUP FITNESS CHALLENGE. HN2 NYQUIST'S PROFESSIONALISM, PERSONAL INITIATIVE AND USWERVING DEVOTION TO DUTY REFLECTED CREDIT UPON HIM AND WERE KEEPING WITH THE HIGHEST TRADITIONS OF THE UNITED STATES NAVAL SERVICE.

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PROFESSIONAL ACHIEVEMENT IN THE SUPERIOR PERFORMANCE OF HIS DUTIES WHILE SERVING AS BEHAVIORAL HEALTH TECHNICIAN AND FRONT DESK SUPERVISOR, MENTAL HEALTH CLINIC, NAVAL HOSPITAL JACKSONVILLE, FLORIDA, FROM OCTOBER 2013 TO JULY 2016. DISPLAYING KEEN LEADERSHIP SKILLS AS FRONT DESK SUPERVISOR, PETTY OFFICER THORSHEIM LED 13 TECHNICIANS IN OVERALL CLINICAL OPERATIONS AND THE ACCURATE TRIAGING OF 500 ACUTE WALK-IN PATIENTS, AND REVIEWING 250 CONSULTS BOOKED WITH INITIAL INTERVIEW APPOINTMENTS. AN ESSENTIAL MEMBER OF THE PROCESS IMPROVEMENT TEAM, HM3 THORSHEIM REVISED THE MONTHLY DEPARTMENT SUMMARY REPORTS SUBMISSION PROCESS, IMPROVED THE DEPARTMENT'S REPORTING EFFICIENCY, AND SUSTAINED AN 85% COMPLIANCY RATE WITH JOINT COMMISSION STANDARDS. ADDITIONALLY, HM3 THORSHEIM DEVELOPED AND IMPLEMENTED A NEW CUSTOMER SERVICE PROCEDURE WHICH DECREASED PATIENT WAIT TIME BY 20 PERCENT. PETTY OFFICER THORSHEIM'S LEADERSHIP, PERSONAL INITIATIVE, AND UNSWERVING DEVOTION TO DUTY REFLECTED CREDIT UPON HIMSELF AND WERE IN KEEPING WITH THE HIGHEST TRADITIONS OF THE UNITED STATES NAVAL SERVICE.

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MERITORIOUS SERVICE AS GENERAL DUTY CORPSMAN, PAIN MEDICINE DEPARTMENT, NAVAL HOSPITAL PENSACOLA, FLORIDA FROM JANUARY 2015 TO FEBRUARY 2018. PETTY OFFICER LUTZ'S LEADERSHIP ADDRESSED EVERY FACET OF DAILY CLINICAL OPERATIONS LEAVING A LASTING IMPACT UPON THE COMMAND AND ITS PATIENTS. AS LEADING PETTY OFFICER, HM2 LUTZ SUPERVISED TWO SPECIALTY CLINICS, DELIVERING HIGH QUALITY HEALTHCARE IN SUPPORT OF SIX PROVIDERS, TO 2,500 PATIENTS WHILE LEADING A CREW OF FIVE SAILORS. A DECKPLATE LEADER, HE EFFECTIVELY COORDINATED THE PERIOPERATIVE CARE OF 245 INTERVENTIONAL PAIN PROCEDURES, DECREASING THE COMMAND'S NETWORK COST BY OVER $200K. AS THE SUPPLY AND EQUIPMENT PETTY OFFICER, HE CONSISTENTLY MAINTAINED 100% ACCOUNTABILITY OF $300K WORTH OF EQUIPMENT AND MANAGED AN $90K OPTAR. ADDITONALLY, HIS EFFORTS RESULTED IN A PROCESS IMPROVENT INITIAVE WHICH INCREASED THE DEPARTMENT'S REVENUE BY 40 PERCENT AND RAISED THE AVERAGE PROCEDURE COST TO $2,600. HE WAS ALSO INSTRUMENTAL IN THE RAISING OF $75K FOR THE COMBINED FEDERAL CAMPAIGN AND NAVY AND MARINE CORPS RELIEF SOCIETY. BY HIS NOTEWORTHY ACCOMPLISHMENTS, PERSEVERANCE, AND DEVOTION TO DUTY, PETTY OFFICER LUTZ REFLECTED CREDIT UPON HIMSELF AND UPHELD THE HIGHEST TRADITIONS OF THE UNITED STATES NAVAL SERVICE.