Provided outstanding service as Volunteer Income Tax Assistant (VITA) for Naval Medical Center San Diego, California from December 2012 to August 2015.

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Petty Officer Margo contributed to the command VITA team's expeditious and accurate processing of 1,100 Federal and State tax returns amounting to $1,900,000 in refunds to staff and their family members. This benefited the taxpayers of the command with a cost-avoidance of $180,000 in tax preparation costs.

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Additionally, as the NAF El Centro Volunteer Income Tax Assistant representative he completed tax preparations for 70 Sailors netting $77,000 in returns.

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He served active duty, reserve, and retired personnel in preparing tax returns that resulted in the return of more than $200,000.

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His exceptional efforts to go above and beyond the call of duty led him to volunteer as a VITA command coordinator assisting NAVSTA Great Lakes VITA program with over 2,500 families resulting in $2.2 million in tax returns processed.

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AS A VOLUNTEER FOR THE VOLUNTEER INCOME TAX ASSISTANCE OFFICE PEARL HARBOR, HE HELPED TRAIN 3 VOLUNTEERS AND ENSURED THAT ALL CUSTOMERS RECEIVED THE HIGHEST LEVEL OF SERVICE. HE ASSISTED IN PREPARING OVER 700 TAX RETURNS RESULTING IN REFUNDS OF IN EXCESS OF 2 MILLION DOLLARS.

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Dedicated off-duty time for FY 2017 VITA team and was responsible for $37,000 in returns with no errors or rejections.