PROFESSIONAL ACHIEVEMENT IN THE SUPERIOR PERFORMANCE OF HIS DUTIES AS AN INFORMATION SYSTEMS TECHNICIAN LEADING A DEPARTMENT OF 85 PERSONNEL THROUGH 40 CRITICAL INFRASTRUCTURE CHANGES FOR 53 USER ACCOUNTS, 42 MACHINES AND RE-IMAGES WITH ZERO DISCREPANCIES AND MINIMAL DOWNTIME. AS A COMMAND EIWS SUBJECT MATTER EXPERT FOR MORE THAN 2000 PERSONNEL, HE LED 36 TRAINING SESSIONS, CONDUCTED 67 EIWS EXAMS AND 21 DEPARTMENT PRE-BOARDS RESULTING IN 85% COMMAND EIWS COMPLETION. PETTY OFFICER COPAY WAS ALSO RESPONSIBLE FOR THE SIPR REQUESTS, REVOCATIONS, AGREEMENT FORMS REQUIRING HIGH LEVEL JOINT INTERACTION ON 240 TOTAL TICKETS SUPPORTING OVER 120 PERSONNEL. PETTY OFFICER COPAY'S DEDICATION TO IMPROVE THE KNOWLEDGE OF PEERS AND HIMSELF REFLECTS CREDIT UPON HIMSELF AND UPHOLDS THE HIGHEST TRADITIONS OF THE UNITED STATES NAVAL SERVICE.